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CSA-Printstock/iStock It seems to be generally accepted that the main objective of every business is to fulfill its mission or vision...19th Dec 2023 By Nicholas Watkis Principal Consultant
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Listen to the Podcast . I'm obsessed with AI at the moment. Luckily, the rest of the world seems to be, also. One area that will feel the...21st Dec 2023 By Colin Shaw Founder & CEO
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This year has been the year of AI. We hosted the Global Customer Service Experience Director of Alvarez & Marsal Alex Mead (alexmead@...28th Dec 2023 By Colin Shaw Founder & CEO
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Listen to the Podcast . It's that time of year for one of my favorite traditions, my end-of-year reflections. I appreciate the opportunity...4th Jan 2024 By Colin Shaw Founder & CEO
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The results of our latest research study measured the negative impact dark patterns continue to have on online consumers and social media...4th Jan 2024 By Sara Caldwell VP, Customer Experience
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